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Use the search bar to quickly find what you need, or explore our support categories below:

FAQ

Frequently Asked Questions

Everything you need to know to get started and make the most of your PhoneBox experience.

Is there any contract or credit check required?

Can I use my plan while traveling outside Canada?

When will I receive my Canadian phone number?

Can I use my existing number with PhoneBox?

How can I check my current usage or change my plan?

How can I set up auto payment?

Contact Us

Do you still need help?

Need personalized support? Our dedicated team is here to help, wherever you are.

WeChat

PhoneBox Official

Whatsapp

403-966-2412

KakaoTalk

PhoneBox

Line

@phoneboxcanada

For quick help and updates, feel free to connect with us on our social media pages.

Email

services@gophonebox.com

Drop us an email, and we'll get back to you as soon as possible.

Phone

+1-855-886-0505

Talk to a representative for immediate assistance with your account, services, or any technical issues.

Support - 24/7 Customer Service - PhoneBox Canada | Help Center, FAQs & Contact