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FAQ
Frequently Asked Questions
Everything you need to know to get started and make the most of your PhoneBox experience.
Is there any contract or credit check required?
Can I use my plan while traveling outside Canada?
When will I receive my Canadian phone number?
Can I use my existing number with PhoneBox?
How can I check my current usage or change my plan?
How can I set up auto payment?
Contact Us
Do you still need help?
Need personalized support? Our dedicated team is here to help, wherever you are.
WeChat
PhoneBox Official
Whatsapp
403-966-2412
KakaoTalk
PhoneBox
Line
@phoneboxcanada
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Email
services@gophonebox.com
Drop us an email, and we'll get back to you as soon as possible.
Phone
+1-855-886-0505
Talk to a representative for immediate assistance with your account, services, or any technical issues.